Question Very slow MacBook

Sep 5, 2019
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Macbook pro 2015 very slow. I have included etre check report. Please help...


EtreCheck version: 6.0.3 (6A009)

Report generated: 2019-09-06 00:35:21

Download EtreCheck from https://etrecheck.com

Runtime: 20:21

Performance: Poor

Problem:
Computer is too slow

Description:

Very slow

also, slow to start up, have to hold down power button until see apple

logo or computer doesnt start up.

Major Issues:

Anything that appears on this list needs immediate attention.

No Time Machine backup - Time Machine backup not found.

Poor performance - EtreCheck report shows poor performance. This is unusual.

Antivirus software problems - Antivirus software is causing performance problems.

Minor Issues: None

Hardware Information:


MacBook Pro (Retina, 13-inch, Early 2015)
MacBook Pro Model: MacBookPro12,1
1 2.7 GHz Intel Core i5 (i5-5257U) CPU: 2-core
8 GB RAM - Not upgradeable
BANK 0/DIMM0 - 4 GB DDR3 1867 ok
BANK 1/DIMM0 - 4 GB DDR3 1867 ok
Battery: Health = Normal - Cycle count = 350

Video Information:

Intel Iris Graphics 6100 - VRAM: 1536 MB
Color LCD 2560 x 1600

Drives:

disk0 - APPLE SSD SM0128G 121.33 GB (Solid State - TRIM: Yes)
Internal PCI 5.0 GT/s x4 Serial ATA
disk0s1 - EFI (MS-DOS FAT32) [EFI] 210 MB
disk0s2 [Core Storage Container] 120.47 GB
disk1 - try (Journaled HFS+) 120.10 GB (38.30 GB used)
disk0s3 - Recovery HD (Journaled HFS+) [Recovery] 650 MB

Mounted Volumes:

disk1 - try
120.10 GB (38.30 GB used - 81.54 GB free)
Journaled HFS+
Mount point: /

Network:

Interface Bluetooth-Modem: Bluetooth DUN
Interface en0: Wi-Fi
802.11 a/b/g/n/ac
Interface en3: Bluetooth PAN
Interface bridge0: Thunderbolt Bridge

System Software:

macOS Sierra 10.12.6 (16G29)
Time since boot: Less than an hour

Security:

Gatekeeper: App Store and identified developers

System Integrity Protection: Enabled


Antivirus apps: MacKeeper

Kernel Extensions:

/Library/Application Support/MacKeeper/AntiVirus.app
[Not Loaded] ZBAVKauth.kext (KROMTECH ALLIANCE CORP., 2.17 - SDK 10.10)
[Not Loaded] ZBAVKauthLegacy.kext (2.17 - SDK 10.10)
[Not Loaded] ZBFirewall.kext (KROMTECH ALLIANCE CORP., 2.17 - SDK 10.10)
[Not Loaded] ZBFirewallLegacy.kext (2.17 - SDK 10.10)

System Launch Agents:

[Not Loaded] 10 Apple tasks

[Loaded] 175 Apple tasks

[Running] 97 Apple tasks

System Launch Daemons:

[Not Loaded] 43 Apple tasks

[Loaded] 175 Apple tasks

[Running] 100 Apple tasks

[Other] 2 Apple tasks

Launch Agents:

[Loaded] com.google.keystone.agent.plist (Google, Inc. - installed 2019-07-22)

[Loaded] com.google.keystone.xpcservice.plist (Google, Inc. - installed 2019-07-22)

Launch Daemons:

[Not Loaded] com.apple.installer.cleanupinstaller.plist (Apple - installed 2019-07-19)

[Loaded] com.google.keystone.daemon.plist (Google, Inc. - installed 2019-07-22)

[Running] com.mackeeper.AntiVirus.plist (KROMTECH ALLIANCE CORP. - installed 2019-08-16)

[Running] com.mackeeper.MacKeeperPrivilegedHelper.plist (KROMTECH ALLIANCE CORP. - installed 2019-07-22)

User Launch Agents:

[Running] com.mackeeper.MacKeeperAgent.plist (KROMTECH ALLIANCE CORP. - installed 2019-07-21)

Internet Plug-ins:

o1dbrowserplugin: 5.41.3.0 (? - installed 2019-07-22)
googletalkbrowserplugin: 5.41.3.0 (? - installed 2015-12-11)

Audio Plug-ins:

BluetoothAudioPlugIn: 5.0.5 (Apple - installed 2017-07-15)
iSightAudio: 7.7.3 (Apple - installed 2017-07-15)
AirPlay: 2.0 (Apple - installed 2017-07-15)
AppleAVBAudio: 503.2 (Apple - installed 2017-07-15)
AppleTimeSyncAudioClock: 1.0 (Apple - installed 2017-07-15)

Safari Extensions:

MacKeeper Anti-Tracking - App Store (installed 2019-07-21)

MacKeeper Anti-Tracking Icon - App Store (installed 2019-07-21)

Time Machine:

Time Machine Not Configured!

Performance:


System Load: 62.35 (1 min ago) 101.24 (5 min ago) 72.95 (15 min ago)
Nominal I/O speed: 1.39 MB/s
File system: 120.64 seconds (timed out)
Write speed: 252 MB/s
Read speed: 319 MB/s

CPU Usage Snapshot:

Type Overall

System 70 %

User 19 %

Idle 11 %

Top Processes Snapshot by CPU:

Process (count) CPU (Source - Location)

EtreCheckPro 52.42 % (Etresoft, Inc.)

WindowServer 18.72 % (Apple)

ps (5) 5.80 % (Apple)

mdworker (18) 5.77 % (Apple)

kernel_task 5.20 % (Apple)

Top Processes Snapshot by Memory:

Process (count) RAM usage (Source - Location)

kernel_task 668 MB (Apple)

com.apple.WebKit.WebContent (2) 529 MB (Apple)

EtreCheckPro 488 MB (Etresoft, Inc.)

mdworker (19) 432 MB (Apple)

AntiVirus 197 MB (KROMTECH ALLIANCE CORP.)

Top Processes Snapshot by Network Use:

Process Input / Output (Source - Location)

mDNSResponder 178 KB / 7 KB (Apple)

apsd 9 KB / 9 KB (Apple)

CalendarAgent 10 KB / 1 KB (Apple)

assistantd 6 KB / 3 KB (Apple)

netbiosd 7 KB / 1 KB (Apple)

Top Processes Snapshot by Energy Use:

Process (count) Energy (0-100) (Source - Location)

WindowServer 8 (Apple)

CalendarAgent 2 (Apple)

com.apple.SafariServices.ExtensionHelper 1 (Apple)

CalNCService 1 (Apple)

mdworker (19) 1 (Apple)

Virtual Memory Information:

Physical RAM: 8 GB

Free RAM: 2.26 GB

Used RAM: 3.17 GB

Cached files: 2.56 GB

Available RAM: 4.83 GB

Swap Used: 0 B

Software Installs (past 30 days):

Install Date Name (Version)

2019-08-17 WhatsApp (0.3.4375)

End of report
 
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