Hello all, Im new here and I d like to the help of some of you, if possible.
I have bought a used laptop and after whithin one week the laptop would not turn on anymore, dead screen and everything. I noticed it when I was trying to turn it on, it simply wouldnt and would make this terrible noise sparkling, scratching type of sound. I ll be returning it to receive my refund, but the issue is that I have put soime personal data of mine uin the laptop and would not like to send it with it, in case, they would rescue it and have access of it.
So, could you tell me that if It is the HDD problem as I assume it is, this type of sound means that it is completely dead and cant be rescued and I can send it without concern, or it may be something else?
Ill leave the link of the video sound for you to check it.
The power button turns on for some seconds, makes the terrible noise and then turns off and it is this process basically... from the video it seems that the problem comes from fan, but now it is more a whirling disfunctional noise which I believe is from the HDD...
Please, advise.
Thanks
video link : https/www.youtube.com/watch?v=_D4uBOXu9ms
I have bought a used laptop and after whithin one week the laptop would not turn on anymore, dead screen and everything. I noticed it when I was trying to turn it on, it simply wouldnt and would make this terrible noise sparkling, scratching type of sound. I ll be returning it to receive my refund, but the issue is that I have put soime personal data of mine uin the laptop and would not like to send it with it, in case, they would rescue it and have access of it.
So, could you tell me that if It is the HDD problem as I assume it is, this type of sound means that it is completely dead and cant be rescued and I can send it without concern, or it may be something else?
Ill leave the link of the video sound for you to check it.
The power button turns on for some seconds, makes the terrible noise and then turns off and it is this process basically... from the video it seems that the problem comes from fan, but now it is more a whirling disfunctional noise which I believe is from the HDD...
Please, advise.
Thanks
video link : https/www.youtube.com/watch?v=_D4uBOXu9ms