I have a problem with the volume on my Gateway laptop. I just had it cleaned up and "healed" from a pretty bad virus...perhaps viruses...plus its a bit old and needed some work. After it was fixed the volume was working fine again. Now it doesn't seem to want to work. If I click in the volume icon and try to raise the bar, it immediately begins to fall back down. Allowing sound only when the bar is at the top...before it begins to fall again. It is not muted and I have troubleshooted everything possible to only have the same message, "This device is working properly"--very frustrating. The computer is working fine otherwise....except for this sound issue. I have researched several websites and blogs with no fix in site. Please...any help would be greatly appreciated.