Voom- asked questions, still no reponse

[Badger]

Archived from groups: alt.tv.tech.hdtv (More info?)

About 5 or six days ago I asked Voom 2 questions through their "contact
us" on their website.
I got an auto responder saying they would answer me in 24 hours. That I
believe was last Sunday, but still no response.

Is this typical for them? How about their customer service?

Clay

 

[David]

Archived from groups: alt.tv.tech.hdtv (More info?)

"Badger" <Cferriola@triad.rr.123numbers.com> wrote in message
news:Le0uc.4659$Ef3.281746@twister.southeast.rr.com...
> About 5 or six days ago I asked Voom 2 questions through their "contact
> us" on their website.
> I got an auto responder saying they would answer me in 24 hours. That I
> believe was last Sunday, but still no response.
> Is this typical for them? How about their customer service?
> Clay

Yeah, that can be annoying as hell.
I haven't had much problems, so I don't know if it's typical....

Have you tried:
http/www.satelliteguys.us/forumdisplay.php?f=24

You'll get much better response there, I gather.

 

[Guest]

Archived from groups: alt.tv.tech.hdtv (More info?)

Badger, don't waste your time with that automated internet
correspondence...


...just call 1-866-416-VOOM


Harry
Admin http/www.hdtvforum.com

 

[Guest]

Archived from groups: alt.tv.tech.hdtv (More info?)

In my opinion Voom will be out of business in less than a year. Go with Dish
or Direct if you want Sattelite.
"Badger" <Cferriola@triad.rr.123numbers.com> wrote in message
news:Le0uc.4659$Ef3.281746@twister.southeast.rr.com...
> About 5 or six days ago I asked Voom 2 questions through their "contact
> us" on their website.
> I got an auto responder saying they would answer me in 24 hours. That I
> believe was last Sunday, but still no response.
>
> Is this typical for them? How about their customer service?
>
> Clay

 

[David]

Archived from groups: alt.tv.tech.hdtv (More info?)

"Carmen" <MOKOVSLCYYCD@spammotel.com> wrote in message
news:NKcuc.75$DC1.115728@news4.srv.hcvlny.cv.net...
> In my opinion Voom will be out of business in less than a year. Go with
Dish
> or Direct if you want Sattelite.

I suppose that's possible, but installation is still free [until July 5th].

 

[Badger]

Archived from groups: alt.tv.tech.hdtv (More info?)

Carmen wrote:
> In my opinion Voom will be out of business in less than a year. Go with Dish
> or Direct if you want Sattelite.

Well that may be so, I'm not looking for satellite I'm looking for more
HD. Thanks.

Clay
PS. I think you're wrong about Voom. They will get purchased before they
go under.

 

[ray]

Archived from groups: alt.tv.tech.hdtv (More info?)

Badger <Cferriola@triad.rr.123numbers.com> wrote in message news:<wimuc.4473$%f3.283268@twister.southeast.rr.com>...
> Carmen wrote:
> > In my opinion Voom will be out of business in less than a year. Go with Dish
> > or Direct if you want Sattelite.
>
> Well that may be so, I'm not looking for satellite I'm looking for more
> HD. Thanks.
>
> Clay
> PS. I think you're wrong about Voom. They will get purchased before they
> go under.

Customer service, is not so good, nice people but they give you the
run around big time, it took 3 appaointments to get an installer to my
house, if you call the toll free # and its busy it automatically hangs
up on you with a message promising to call you back in 24hours, they
called back 5 days later, online questions took 6 days.

 

[Guest]

Archived from groups: alt.tv.tech.hdtv (More info?)

straightray@aol.com (ray) wrote in message news:<af807041.0406020400.5684bc98@posting.google.com>...
> > Carmen wrote:
> > > In my opinion Voom will be out of business in less than a year. Go with Dish> > > or Direct if you want Sattelite.

> Customer service, is not so good, .....

I just got VOOM and its great. Installation came and went, no hitches.
A slight problem after a rain. Call by phone for anything.
Wait the 10 minutes, talk to real person and get the problem solved.

With 23" lcd 1920x1200 monitor VOOM-HD is truly awesome.
Traveling the great wall of China, attending a concert.....
You are THERE!

I haven't even subscribed beyond basic Voom yet.

No risk - no install fee - no time commitments
Rent the rcvr for $10/month - It will be bosolete and superceded
way before the breakeven 40 months.

Go for it!