What happen to my acer laptop no picture and sound

Franis Leong

Distinguished
Dec 6, 2011
1
0
18,510
0
My acer laptop is having some problem,when I switch on,the screen has no picture and sound.Some of my friends say it is the monitor screen problem and some say it is the mother board or graphic card problem.Can you please help me and tell me what is the problem with my laptop.And how much does it cause to repair and where can I send it for repairs..Thank you.

Yours Sincerely,
Francis
 

AntiZig

Distinguished
Apr 6, 2011
1,149
0
19,610
56
Hi, to determine whether the problem is the monitor or the motherboard/gpu, connect an external monitor to your laptop. If external monitor works with no problem, your laptop monitor is at fault. If external monitor doesn't work, you have a motherboard/gpu problem.

As far as where to send it to get fixed, if your laptop is still on warranty, contact acer for technical support. If it's out of warranty, find a local repair shop.

As for the prices, a laptop screen problem is a relatively cheap repair, unless the LCD panel has been discontinued and there's limited supplies of it available. Motherboard/gpu issues are much more costly since in most cases the solution requires full replacement of the motherboard with all the components.
 

Redmar89

Distinguished
Dec 2, 2011
4
0
18,510
0
Had it to one year ago on an acer aspire 5920g. You can send it for repair if you still got your 1 year warranty. I just bought a new laptop since i was out of warranty and didn't want to spend 200 bucks on a new screen.
 
Thread starter Similar threads Forum Replies Date
K Laptop Tech Support 2
F Laptop Tech Support 1
C Laptop Tech Support 2
N Laptop Tech Support 1
F Laptop Tech Support 3
M Laptop Tech Support 1
R Laptop Tech Support 2
R Laptop Tech Support 1
M Laptop Tech Support 4
C Laptop Tech Support 3
C Laptop Tech Support 1
K Laptop Tech Support 1
M Laptop Tech Support 3
J Laptop Tech Support 2
electro_neanderthal Laptop Tech Support 2
L Laptop Tech Support 3
E Laptop Tech Support 1
N Laptop Tech Support 1
G Laptop Tech Support 11
M Laptop Tech Support 1
Similar threads
MY laptop won’t type I don’t know what happen?
I have a windows 10 acer touch screen laptop, nothiing happens after i turn it on and the logo shows up, just a black screen b
Bought new Acer Aspire laptop with Win 10. But we need Win7 OS. How we tried to install Win7 but not happening with USB flash
Press at .f10 nothing happens
what happens if I don't charge the laptop for first use?
What happens when you hold down the power button for 60 seconds?
Laptop working but nothing happens
msi laptop goes blank and turns off by its self when i try to lift it from one position to another. This often happens when i
What might have happened to my laptop screen?
Laptop won’t charge or turn on, I’ve replaced the battery & charger but nothing happens
There's no Windows Recovery Menu happening in my laptop. I pressed and tried the steps many times already. Please help me.
Asus Laptop led turns on, HDD turns on but nothing else happens
Also this problem happened with me and with my friend laptop, the Acer type, it seems to be a common problem in Acer
What Happens After You Buy A Laptop?
All Components Crashed, Laptop Still Works but Much Slower, What Happened?
My ACER Aspire 5534 black screen, can hear motor running. Happened shortly after I connected my iPad to laptop to transfer pho
Laptop wont boot up and goes into a fix mode but nothing happens
I dont know what happened. I can't turn on my laptop now. The lights are not blinking if i pressed the switch on button. My la
Just from 3 hrs this is happening " whenever i plug in my charger to my laptop computer it goes sleepmode" so how to solve i
it happens that when I opened up a rid of my laptop windows 10,my laptop switched on itself but I need this way to stop so tha

ASK THE COMMUNITY