K kiyahsonny Dec 26, 2018 1 0 10 0 Dec 26, 2018 #1 If I don't move the mouse after a short time the whole laptop crashes, I can't move the mouse or esc and I have to turn it off and on again. (This is a new laptop)
If I don't move the mouse after a short time the whole laptop crashes, I can't move the mouse or esc and I have to turn it off and on again. (This is a new laptop)
0 webworkings Titan Apr 6, 2016 25,156 258 107,340 12,250 Dec 26, 2018 #2 If it is doing this and it is brand new, I would return it and have them give you a working device. No new device should give you problems.
If it is doing this and it is brand new, I would return it and have them give you a working device. No new device should give you problems.