Why wont my brand new 650d camera detect my brand new sdhc uhs-1 card

[searoom]

I have just purchased this brand new camera & brand new sd card, camera advising can not access sd card, live in the country so getting to support will be a couple of weeks away, does anyone have any suggestions, the write protect is in the off possition.

 

[kenrivers]

Do you this error message when you insert the card or when you try to format it?