My half a year old asus rog laptop has recently been losing connection to the internet at random times. I live on a college campus so i can gurantee that there are no problems with wifi or ethernet, which i prefer to use. My computer says that i am still connected to the wifi or ethernet (ive tried both ways). Ive tried to connect to my phone's personal hotspot, yet after connecting i still wasnt able to access the internet on my laptop.
First, make sure your laptop is 'not' connected to the modem/router via an Ethernet cable and follow the steps:
1. Go to "Control Panel".
2. Next go to "Network and Internet" and then "Network and Sharing".
3. Now click on "Manage Wireless Networks".
4. On this screen, remove all wireless connections by "right clicking" on it and select "Remove network" from the drop down menu.
5. After doing this, close the open windows and reboot the computer.
6. Once the computer is fully reloaded, scan for the "Wi-Fi networks".
7. Click on the available network that you want to access and select "connect".
8. It takes a moment, but then you will be asked to give a password for your Wi-Fi connection. Type in the password and click the "connect" button.
It should now be connected.
NOTE: If this doesn't work, you may want to reset your modem/router, and then once it is fully loaded again, repeat the above steps.
If this doesn't work, test seeing if your laptop will connect via Ethernet. If so, then your WiFi card may be going. You can either look to replace it/have it replaced, or get an external (plugs in via USB) WiFi card.