Before the latest Xfinity update I could watch from my Mac laptop using the new interface (beta version) now the laptop won't work nor will the app on my phone. I get an error 11700. The app plays on my ipad and it has the same version (126.96.36.1993) of the app installed as the phone but for ipad. My husband's iphone app works because he is running the 188.8.131.524 version of the app. Any advice?