Yamaha RX-V481 Net Radio - Please wait- RESOLVED

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Jan 3, 2019
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ronczap

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Jan 15, 2017
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Just online chatted with Yamaha customer support:

JohnH:Currently, Internet Radio connectivity is down on certain network products, Yamaha is aware, and investigating the problem.Unfortunately, at the moment, we have no Estimated Time for Resolution.

We sincerely apologize for the inconvenience.
 
Jan 3, 2019
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What it has to do with us? we are customers and has paid for service dosnt work! If someone fooled You should call the police not cryig out on the internet
 
Jan 3, 2019
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I am in CIS, receiver RX-v579 "please wait" . Stupid situation.
I have an access (no"access denied") but no downloading.
Thanks to all. Now I know it is problem not on my dide. But on Yamaha that is selling extremely expensive stuff and do nothing. Alas..

 
Jan 3, 2019
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Same in Italy. I can understand the disservices, but I can not understand why Yamaha has not warned its customers in advance. There is not even an official communication about it. I hope it's just a disservice of a few hours.
 
Jan 3, 2019
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Same in Poland. I did network reconfiguration, firmware update, reset to factory settings etc. Didn't help.
Seems that servers are down:-(
 
Jan 3, 2019
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Hi,

Same problem in Romania, with a Yamaha WXC-50.
Yamaha will lose customers who bought their products for the advantage of a robust internet radio.
I am afraid that a switch to Tune In or other platform will not be easy, even with firmware upgrade.
At least, they should have announced us that the service ends today :(((
 

ronczap

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Jan 15, 2017
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Yamaha might not have known about it - if there was a dispute with vTuner, vTuner might have just pulled the rug out from under them!
When I tried to call customer support, the message said they were experiencing heavy call volume.

When I tried the chat support, it said a 23 minute wait - but it was quicker than that.

 
Jan 3, 2019
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WX-010 not do work in Austria. New musiccast 20 plays good internet radio. looks as vtuner is problem.
vtunerceo writes he switched off today. Yamaha does not know about this maybe.
 

ronczap

Commendable
Jan 15, 2017
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Who knows if vturnerceo is really associated with vTuner at all?
He just joined this forum today...
 
Jan 3, 2019
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Same problem in greece. On vtuner site yamaha is not appear as partner..... We must take a legal action against yamaha if the problem remains
 
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