Yamaha RX-V481 Net Radio - Please wait- RESOLVED

[ronczap]

Trying to listen to Internet Radio was working yesterday, but now it shows "Please wait" on the display. I have the latest firmware version (2.59).
Also the vTuner radio guide web page returns 404 error http/

Did Yamaha discontinue Net Radio?

 

[renekuenen]

Had contact with Yamaha. All players before 2017 experience this problem. There is an issue with vTuner. The later Yamaha versions use Airable. There will be a firmware update coming. How long? I don't know.
In the meantime use your mobile device or so for internet radio via bluetooth.

Hope it clears somewhat.

Regards,
René Kuenen
In2Sound

 

[jss94539]

Same here in Utah, USA -
Yamaha RX-V681 receiver -
vTuner was working fine Wednesday January 2nd -
Then yesterday morning found it was dead - and still dead now -
Sent two messages to Yamaha - no response -

 

[ronczap]

Had contact with Yamaha. All players before 2017 experience this problem. There is an issue with vTuner. The later Yamaha versions use Airable. There will be a firmware update coming. How long? I don't know.
In the meantime use your mobile device or so for internet radio via bluetooth.

Hope it clears somewhat.

Regards,
René Kuenen
In2Sound

No telling when a firmware update will appear for my RX-V481 so I just paired my receiver with an Amazon Echo in the same room.

Works great, so I can listen to several of my favorite Internet stations from TuneIn.

 

[arnonymeier]

Same problem here in Germany / NRW: no netradio.
@ spieler.jan:
Thanks for pointing out the possibility with the fritzBox. I had not considered the solution. Works great and the main stations are running again
I hope yamaha is working hard on the solution. The whole thing is really a no-go ...

 

[florino]

What a difference a day makes. When I searched yesterday, I could not find anything related to this problem.

I have two receivers, a rxv777 and 577. Both died sometime yesterday. I went straight to vtuner to check if their service is ok.
I don't think it is related to country. Only the new receivers that use airable work. Everything on vtuner.com from Yamaha is dead.

I tried all day yesterday and a few hours today to set up a local server to serve the xmls served by vtuner but there's no documentation available. If they somehow restore the service, I'll capture the traffic to get all the links and file formats. The protocol uses simple xml files.

 

[mindowzzz]

Yes... vTuner is dead. For now, hopefully not for forever. I hope Yamaha will figure out how they can make their receivers enjoyable again...

 

[eibjanhove]

Why can't they post a message on their website? Unprofessional behaviour.
Bad aftersales.

 

[udi.burg]

Having the same issue in Israel too.
vTuner is not working anymore on my Yamaha RX-v671
And I can't reach my vTuner login page anymore.

 

[rgd1101]

Why can't they post a message on their website? Unprofessional behaviour.
Bad aftersales.

they are "old" discontinued product. sound like they going to lose some future customer

 

[sbdharvey]

If they don't resolve this, they could be sued: Just putting "we can discontinue the service at any time" would not cover them any more than a car manufacturer could say "the wheels may fall off at any time" and expect to be covered. We bought Yamaha products with the reasonable and legitimate expectation they'd work and go on working in the same way.

Just because a Company may try to shield themselves from the law doesn't mean this is lawful.

 

[rgd1101]

If they don't resolve this, they could be sued: Just putting "we can discontinue the service at any time" would not cover them any more than a car manufacturer could say "the wheels may fall off at any time" and expect to be covered. We bought Yamaha products with the reasonable and legitimate expectation they'd work and go on working in the same way.

Just because a Company may try to shield themselves from the law doesn't mean this is lawful.

not the same, wheels may fall will be a safety issue.

 

[udi.burg]

Yahama is well aware of the problem.
See here:
https/asia-latinamerica-mea.yamaha.com/en/support/index.html

 

[jss94539]

Temp workaround -
Access the radio station website directly from a browser - and set your computer sound output to AirPlay -
Then select AirPlay as the Yamaha receiver INPUT - instead of NET RADIO -
This is working fine - of course requires access each radio station website individually - and set your computer to Never Sleep -

Is this AirPlay protocol only for Macintosh ?

 

[piotrzielinski]

the service is back in the Uk. no update req'd.

 

[romanserna]

Ура, у меня все заработало NT-670
Украина

 

[jss94539]

Yamaha is not listed as partner on tuner site from Canada

Yes we (USA) noticed this also -
Bet vTuner just removed Yamaha from the list yesterday -

 

[andreas.van.der.weide]

here in holland is working again on RX-V481d

 

[kuken]

vTuner on rx-v475 back in Poland

 

[bartoloz]

VTuner service is back in Poland as well

I have also answer from Vtuner:
Hello,
Issue has been resolved.
Please try to power cycle your device if issue still occur. To do so, power off the device, and unplug the power cord. After waiting 30 seconds, plug it back in and power it back on to try again.
Regards,
Support Department
vTuner

 

[kanarie]

netradio app is loading stations , only ist very slow, still no sound yet