Check your Flash Player version from www.whatismyflash.com
See the latest version from Adobe
http/www.google.co.in/url?q=http/get.adobe.com/flashplayer/&sa=U&ei=XuoOU4eTMs7aoASh1IGwBg&ved=0CDEQFjAB&usg=AFQjCNFNOljCu_gAfXCuajQZ6N62Wj2kJg
If your version is outdated then download the latest one from Adobe
Now restart Chrome and go to chrome
/plugins
At the top right, click the +Details
Under the Flash section, you should see 3 players installed.
Disable the pepflashplayer.dll and disable the gcswf32.dll player so that only the NPSWF32_11_4_402_265.dll player is enabled.
Restart Chrome.