For Error TVQ-ST-103, the PS4 is in a unique position. Success
of the fix is based on the model of the console, firmware version and app
version of Netflix. All of these variables means that it is more likely to run
through both fixes instead of just one. If a different error message pops up
after getting rid of TVQ-ST-103, follow
the fix instructions for the new error message.
Reload The Netflix App
On the PS4 version of Netflix this will always be an
available options. Users should follow this fix first since it is built into
the actual Netflix software. It is also the quicker of the two fixes so is
worth a try if you don’t want to restart the console. Reloading will retain
current settings, downloads and login information.
1. On the error screen select More Details.
2. Choose to Reload Netflix. Give it time to finish going
through the motions.
3. Open Netflix and streaming should now work.
Restart The System
A system restart will get rid of Error TVQ-ST-103, but it
may also shoot you a different error after restarting. This is normal- just
make sure to follow the fix information for the new error code to get Netflix
1. Power off the PS4 and unplug it from the wall for one
2. Plug the PS4 back in and press the power button to turn
on the console.
3. Open the Netflix app which should now be working.