Recent content by adelineconfederat

Hi, my SM-T580's screen is "turned off" but S Voice/Assistant is stuck on, and when touching the screen it detects that I'm touching something even though I can't see what it is. Is this a hardware issue where I can't do anything, or is there a way to get the screen to turn on? My cousin...

My grandma's phone suddenly stopped playing sound. I know it's not a hardware issue because ringtones and notification sounds work fine, it's just call and media that doesn't work. I've tried resetting app preferences, multiple restarts, and wiping cache partition and nothing. Weirdly enough...