Recent content by ashwinrao.r

I have had the motherboard replaced on my Dell XPS 15 laptop. After this I find that none of my USB ports are working and neither is my webcam. I have tried everything other than updating the BIOS. I went to the Dell website and when I searched for updates, I found 2. Do I install both or only...

I just replaced the motherboard on by Dell XPS 15 laptop. After this replacement, no other external hardware component works. No USB port works, the web cam does not work. I cannot even do a fresh windows install since the USB port does not work. Any pointers to why this is happening? Have...