Recent content by cayennepepper

Hi, Please do try these troubleshooting steps that may help. - Start by doing a hard reboot, remove the battery and unplug the AC adapter then press and hold the power button for 20 seconds then try booting it up again. - If this will not work, do test the AC adapter if it's working properly...

Hi. I have Acer Aspire E 14 Touch E5-471P-36E7 laptop. When I'm about to use it and turn it on, it's just a black screen. I don't know what to do. Please help me.