Recent content by Danielle_1

Thanks for all the responses - just to confirm though that I do not have Windows 10 - I upgraded to it, but then downgraded back to Windows 8,1. So I am seeking a fix for Windows 8,1. This may seem like a silly question, but what do you mean by a 'Clean Installation'? Do you mean that I have...

Thanks for all the responses - just to confirm though that I do not have Windows 10 - I upgraded to it, but then downgraded back to Windows 8,1. So I am seeking a fix for Windows 8,1. This may seem like a silly question, but what do you mean by a 'Clean Installation'? Do you mean that I have...

I upgraded to Windows 10 but once I did, I couldn't open file explorer. It crashed whenever I clicked on the icon. So I went back to 8.1 - decision was also based on the fact that I didn't realise you had to pay for Windows 10 after a year of having it. When I went back to Windows 8.1, the...