Recent content by didetomshardware

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    New laptop computers

    I am the computer guy, only thing is that I have been out sick and am the only one running that network save for remote connections from time to time when they need my help. I guess my question is, how can I educate staff and convince them that just because a device is plug and play, does not...
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    Product key missing

    What does one do if all they want to do to a machine is refresh but upon reinstalling Windows, (in this case Windows 10) the product key does not get inserted and the installation program asks you for a product key you don't have, because there is no documentation with that information, much...
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    New laptop computers

    As an I.T. support person at a private school, what response should I take to a supervisor installing new laptop computers onto the network without configuring them properly and adding proper usernames, accounts, passwords and security oriented software so that the new computers can live on the...