Recent content by dswords

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    Asus K501U - can't sign in - keyboard doesn't work

    Thanks for the suggestions. I've made the changes you recommend. The problem is infrequent so I will give it a week and post back if the issue has been resolved. Thank you for the help.
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    Asus K501U - can't sign in - keyboard doesn't work

    Frequently when I re-awake my new Asus laptop, I get the Windows sign in screen, but my keyboard is dead. I can move the mouse. It shows wi-=fi is connected. I just can't type in a password. I have to do a a hard re-boot with the hardware power button to get past this. Any suggestions? Thanks