Recent content by HarryUrschel

That's what I thought too... but she said he was able to read back to her what was on her TV screen from the picture she took. Her phone is connected to WiFi when she's home. Is there some possibility he was able to see it through her WiFi somehow?

This is an odd question... but I'm trying to understand how this worked... My 90yo mom had trouble with her DirectTV box for her TV. She called customer service on her landline phone, which is actually an AT&T VOIP line. She also has AT&T internet & wifi. She was having a hard time explaining...