Recent content by Heuchera

  1. H

    Why is speaking to 'tech support' so frustrating?

    You've addressed one of my biggest pet peeves. Lousy customer service. I so dread calling, for I often cannot understand the person, the person has little technical knowledge, and quite often they simply hang up. Instead of spending hours with someone who had no knowledge whatsoever of...
  2. H

    Announcement Welcome to the Tom's Guide Community!

    Thank you for your warm welcome. I'm now retired but I recall your forum from many years ago. I recognized your name the other day and decided to renew my ties with your helpful forums. I have a MacBook Air with macOS Catalina 10.15.6 and love it. Having previously used the Windows system at...