Recent content by jamied2016

  1. J

    I have an HP 15-do37dx it would not factory reset nor will it come on at all past the screen. Cannot use at all now

    I dont understand why the best buy geek squad (that is where i purchased it), they told me to do that to it and now it does nothing but like I said....
  2. J

    I have an HP 15-do37dx it would not factory reset nor will it come on at all past the screen. Cannot use at all now

  3. J

    I have an HP 15-do37dx it would not factory reset nor will it come on at all past the screen. Cannot use at all now

    I tried to factory reset my laptop like the agent told me to and now it will do nothing I cannot get past the Your Device Couldnt be Factory Reset. It will not go to home screen, Nothing. Please help me I cant do anything with it now. I am furious because the agents keep telling me things to try...
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