Recent content by janemw

  1. J

    hp updates slow

    hp support assisstant pops up every now and again with updates. They take forever. is there a way of checking if I need them or a faster way to download?
  2. J

    Solved! new hp laptop very slow

    Aargh that sounds a bit drastic Paul NZ! I wish I could be brave enough to do that but as a non-techie with anew laptop I'm a little nervous. I'll investigate the mediacreation tool you mentioned. Having updated Windows and removed McAfee things do seem a little better. And I'll get rid of d***...
  3. J

    Solved! new hp laptop very slow

    Thanks boosted1g. I'm near the router and other devices working ok. I've updated Windows (this took hours). Restarted, and updated again. Next I tried PC Decrapifier which came back with NOTHING recommended to remove. Can anyone possibly recommend another bloatware removal tool? I'm reluctant...
  4. J

    Solved! new hp laptop very slow

    hdd? And how do I know if it's updating? Also it keeps dropping the internet connection.
  5. J

    Solved! new hp laptop very slow

    Hi. I am not a technical person so these don't really make sense to me but here goes.. Processor i5-6200u 2.3ghz. 1Tb hard drive. 8192MB DDR4 SDRAM (4). I have now uninstalled McAfee and run a scan with Windows Defender but it's made no difference. As an example I had to wait for over 10...
  6. J

    Solved! new hp laptop very slow

    I have a new hp notebook 15-ay011nr, and it's very slow. It has McAfee antivirus pre-installed, I've heard it might be useful to remove it?