Recent content by jcjenks57

  1. J

    USB not working

    To answer my own question after more research, Microsoft put out an update that shut down power to the USB ports to save battery power. As recommended in another post on this site, I went to Device Manager and to the USB Root Hub which were 3 to 4 in number. Click on each hub and go to the Power...
  2. J

    USB not working

    I have a Toshiba Satellite P855-S5200. After using a backup hard drive (Apricorn EZ-Gig) (assumed timing) all the 3.0 USB sockets have failed. The drive was powered by the USB. The Win10 device manager shows that the USB has a problem. It is using the Microsoft driver and I tried to change it to...