Recent content by joshhewitt-

Hi there, i have the Asus Rog version of your laptop (also brand new). seems we have the exact same spec and i've run into the same problem your having. i called tech support and they told me it might be something to do with your anti virus software. He said with the new windows 10 update he's...

It's common on those for the battery to fail. my sister bought a second hand one from her mate and a few weeks later and she had the same issue. A new battery should solve the problem but i don't think they're cheap...

I contacted tech support and they told me it might have something to do with the AVG software that i've installed as he's had quite a few problems with anti virus software and the new windows 10 update. He has advised me to remove AVG and see how it goes. Although, it hasn't blue screened...

I have just bought my brand new asus i7 rog from John Lewis online. I finished installing avg security and just opened Facebook and it blue screened and showed this failure "bad pool caller" After automatically restarting I logged back in and restored my tabs only for it to blue screen...