Recent content by ker2017

We cannot type in a password to unlock the computer to uninstall the keyboard drivers.

Yes, I turned the laptop on after attaching my keyboard. She also informed me that when she uses the backspace on her laptop, it types something into the password box. I tried this with my keyboard attached and it did the same thing. I also noticed that the Caps Lock button has to be turned on...

My daughter's laptop keys aren't working. Log in is PW protected, so can't go to settings or device manager. Tried connecting my keyboard to it and the only key that works is the "M" and it is functioning like the "Enter" key. Any suggestions on how to fix?