Recent content by Kiki7976

I sadly use it for homeschooling so it's a nightmare not working properly.

It is a Jumper Tech laptop. I think it was Avast being installed recently but I cant get on to remove it now.

Its only two months old. It sets up fine until you ho to enter her password as usual then it flashes briefly new user then freezes on a screen save.

Yes. There is only one account. It is my daughters laptop. It's on two months old.

I have been trying for 2 days to sign in Microsoft Account on laptop. It by passes my password then flashes New User then settles on a screensaver then nothing!! It's my daughters laptop and 8 am struggling. I've tried restarting in safe mode but unsuccessful. I beg anyone who can help!