Recent content by laurenrs

Thanks so much for all your info. I finally took it to local repair shop. He installed new disk drive but when he tried to use the toshiba total reset back to factory default he too got same error. The appears to be an issue with toshiba software. Same issue in their built in factory reset...

Took it to local repair shop with cd from toshiba... they put in a new hard drive. Ran the same program from toshiba, got same error. After a couple hours and head scratching they finally did a software work around that program. So for some reason, toshiba has a glitch in their backup program...

I appreciate your quick response. Here is what i have done since my first post. After speaking with toshiba, and with their guidence??? I have begun a "Erase the Hard disk". Hoping this will fix any errors on the disk??? I may have screwed this up beyond repair. but at this point what do...

Tried to reset my Toshiba qosmio using factory reset disks from Toshiba. Did not work. Nor did holding Zero down while rebooting. Both ways has an error when it gets to the end where it says now checking system .... etc. It turns off the laptop before completion. Toshiba says it is my...

how do i get the info off my hard drive if i cannot turn on the laptop. it has no power

no idea why it suddenly has no power at all. I used another power adaptor cord. same thing. I also used a fully charged battery. Nothing. no power to the laptop at all! Any solution? it has my Quicken billing info on it. I really need this info.