Recent content by lilithpersonified

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    Brand New Acer Nitro 5 laptop, after updating black screen at boot up

    I called Acer yesterday and they suggested a reset of the pc. After the reset, things with that issue are okay as the blank or black screen on startup has not occurred since. However, I have a different issue now. I have a gaming headset I use when I chat online. For some reason, when I am...
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    Brand New Acer Nitro 5 laptop, after updating black screen at boot up

    I do not have an external monitor. I've never done BIOS before. A friend sent me a link about BIOS. What do I need to look for in the settings exactly so I'll recognize it? I called the Acer tech support and they recommended a reset the pc. It has been complete for about 2 hours or so. No...
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    Brand New Acer Nitro 5 laptop, after updating black screen at boot up

    Just tried to boot it again. This time after the green Acer logo the backlit keyboard shuts off. I pressed a key, it's on for about a minute then turns off. To answer your question, nothing like a cursor or underscore shows up. It's like it is in sleep mode? I hear it running but the screen is...
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    Brand New Acer Nitro 5 laptop, after updating black screen at boot up

    Hi, I am on my second Acer Nitro 5 (the first one I took back to exchange for this 2nd because I thought the first one was defective). Here's a link to the EXACT laptop I am having problems with the EXACT same specs...