Recent content by Maggie_6

I don't know why this marked as solved... I got the laptop in September 2014. It came with windows 8 and I updated to windows 10 last July. I'm almost certain it's not a heat issue because it did used to have that problem and I always got error messages before it shut off and I could at least...

Whenever I turn my computer on it goes to the log in screen and when I enter my password it starts to load and then just clicks off. Sometimes it'll click off on the login page. Occasionally it'll turn on onto the pc repair page. From there I can try all the options but I'm not sure which ones...