Recent content by Michael_512

Thanks for reply. Only menus I get are what I indicated in original questions. No factory reset option. Is there another way to do a factory reset?

My Galaxy Note 10.1 is frozen with the name on black screen. I've tried several times to hold the power button and volume. It goes to the a Warning screen with the option VOL UP to load a custom OS or VOL DN to restart. If i restart, it returns to the logo screen and doesn't boot up. If I...