Recent content by mohaned513

It's a non genuine copy so could that be the problem ?

Yes i did that but it boots to the installation screen and a window appears for a second and dissapears quickly then just a purple screen with the cursor with nothing to click on

No i can access the BIOS But i can't do anything else

Laptop was fine untill it suddenly froze and a blue screen appeared saying "your pc ran into a problem we'll restart fo you" and then it restarted to a black screen with the mouse cursor i turned it off a couple times and it said preparing startup repair and then another black screen i tried...