After escalating further because I was unhappy with what was offered I was offered a much better computer. I'm ecstatic
Alienware 17 R4
Intel® Core™ i7-6820HK (Quad-Core, 8MB Cache, Dynamically Overclocked up to 4.1GHz)
Windows 10 Home 64bit English
NVIDIA® GeForce® GTX 1070 with 8GB GDDR5
17.3...