Recent content by ronscham

Again, thank you so much for your time. I do have an advanced page in the BIOS that has a SATA Configuration line which shows ahci mode and has a model and serial number. Is this helpful?

I appreciate your patience and input. I wish I could take a picture to show you what I am seeing. On the main page there is a line item that states "System Information", there is nothing shown on that line.

Not seeing it on any of the screens? Sent you a direct message.

I am there right now, where would it show up?

I do have a UEFI Firmware Settings button, when I click it, it asks "restart to change UEFI Firmware settings". What exactly will occur if I hit the restart option? I just don't want to do anything that may cause information to potentially be lost if avoidable.

Thank you for your response. I cannot get anywhere accept the blue screen and advanced troubleshooting options, can I access the BIOS from this area?

I am having trouble after a normal restart of my Asus laptop. The scenario is this; after a normal restart, my computer went into some sort of automatic repair mode which eventually led me to a blue screen and error code 0xc00021a. I have viewed many fix videos and been led to using the...