Recent content by SarahBella

  1. S

    Laptop black screen

    I am able to see the cursor arrow, so I know the screen is fine.
  2. S

    Laptop black screen

    It also won't allow me to access safe mode.
  3. S

    Laptop black screen

    I tried both, and my black screen remains after the Windows symbol goes away.
  4. S

    Laptop black screen

    My Dell laptop goes to a black screen after it loads. I have reset, removed battery, and done diagnostics. Everything passed on diagnostics except I got a fail on the DST Short Test. How can I fix this easily? I am on vacation so I don't have access to my usual repair shop.
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