Recent content by Saxlover59

Again thank you all. It's all really good advise and I will look into it all. The factory reset is simple, as when my computer was still under warranty I had a problem and HP sent out a tech who came with the new disks and showed me how to do the factory reset. It consists of 5 numbered disks...

OK thx. One last thing, both times my daughter wiped out and reinstalled my computer to factory settings, I noticed all of my favorites and a couple of other programs were still there. I've tried uninstalling these programs first and it's telling me I need admin privileges which I haven't had...

I lost the money because I recently found out that someone has been making charges on my credit cards for face book games also a FB ad has been up and charging me for 1 1/2 yrs. I wrote to FB several times and asked to see this ad (they charge me $17.99 a month) and I get messages back saying...

Interesting, I'm not sure which one I need so I wrote everything down. On my Ethernet Adapter I have the physical address and the subnet mask etc. but underneath the subnet mask it says "lease obtained" 7-2-17 at 4:14 "lease expires" 7-2-17 5:44. It also has a DHCPv6 IAID and a DUID and from...

I used to share it with my daughter. She set up the account. I don't know how to reset the password, we have a wireless router I think, or modem, not sure which. I've asked the kids for help, but they insist it's all "in my head", and think it's funny. I recently found several FB charges for...

I'm an older woman and know nothing of technology. I have a HP with windows 8.1 w/Bing. I know I'm being hacked, but can't afford a tech right now. I have tried reinstalling with my disks back to factory settings 3 times and my "hacker" is still here. I can't access my admin privileges, my pc...