Recent content by ShrikanthAtDell

Hello Paridhi, My name is Shrikanth and I work for the Social Media and Community Team at Dell. Please run diagnostics http://dell.to/1q1LMMe and check for any hardware errors for the heating issue. In case the adapter light goes off as soon as you connect it to the system then there might be...

Hello abhidas2102, My name is Shrikanth and I work for the Social Media and Community Team at Dell. As per Dell standards your system support minimum of 2GB and maximum 8GB ram Type: 1333 MHz DDR3 Thanks and regards Shrikanth G Social Media and Community Professional Order Status ...

Hello Aafi Malik, My name is Shrikanth and I work for the Social Media and Community Team at Dell. Could you please check the light status of the adapter when connected and not connected to the laptop. If the Ac adapter light goes off when connected to the system then the motherboard or the...

Hello Binaya Shahi, My name is Shrikanth and I work for the Social Media and Community Team at Dell. You will not be able to upgrade the graphics card since the current one is integrated to the motherboard. You will have to replace the entire board. Thanks and regards Shrikanth G Social...

Hello, My name is Shrikanth and I work for the Social Media and Community Team at Dell. 8 beeps is an indication of LCD failure. When you say it works at different angles then the LVDS cable might be the point of failure or the connection might not be intact. Let me know if your system is in...

Hello Tammey, My name is Shrikanth and I work for the Social Media and Community Team at Dell. If the AC adapter light goes off when you connect it to your computer then it might be an issue with the DC charging port or a system board failure. Let me know if your system is in warranty to...

Hello selvaraj v s, My name is Shrikanth and I work for the Social Media and Community Team at Dell. Please turn off the system remove the battery hold on to the power button for 10-15 seconds put back the battery and try turning it on and see if it works. Also try the steps from this link...

Hello Jeran Fox, My name is Shrikanth and I work for the Social Media and Community Team at Dell. Please run diagnostics http://dell.to/1q1LMMe & reply with your findings. Also try updating bios http://dell.to/1pSVYTo see if it helps. Please private message the service tag let me check and see...

Hi Raskoj, Do you have an alternate adapter to check if the laptop is charging fine? Please private message me the service tag let me check the details. Shrikanth G

Hello somi khan, My name is Shrikanth and I work for the Social Media and Community Team at Dell. When you say the power button is not working, is it physically broken or just non-functional? What is the model of your laptop? If it’s non-functional disconnect all peripherals remove the battery...

Hello Raskoj, My name is Shrikanth and I work for the Social Media and Community Team at Dell. You can try the steps mentioned by Reyaz123. Also if the battery is more than 10% try updating the bios and see if you are still getting the error message. Also tapf2 @ start up go to bios check if...

Hello vinusami My name is Shrikanth and I work for the Social Media and Community Team at Dell. Disconnect all peripherals, remove the battery hold on to the power button for 10-15 seconds put back the battery try turning it on. Check if you are still getting the beeps. Go to this link...