Recent content by Skc7622

  1. Skc7622

    Question Asus service center denying warranty

    Well I tested it as per my knowledge when It gets fixed while taking it back from service center. There also little incident happened :) they forgot to insert 1 x 8 GB RAM. (In system information it was showing only 8 GB but actual was 16 GB before sending it to repairs). They told that It was...
  2. Skc7622

    Question Asus service center denying warranty

    Hi all friends, I explained all points and most importantly focussing on 2 things Why should I open my new laptop myself or from somebody for repairing the stuff if I already have warranty left. The burn marks are in the Graphic card region which itself is a thermal part and any malfunction...
  3. Skc7622

    Question Asus service center denying warranty

    No Brother Never, I am just assuming because whenever i was plugging charger it is heating which I can feel from keyboard (i.e without opening it)
  4. Skc7622

    Question Asus service center denying warranty

    Onr more thing I would like to mention, if service center guy assembled it the way it was handed over to him. It will be still heating on that area if putting on charger or if their is any battery left. Will it prove my point that it burn itself and still burning that region?
  5. Skc7622

    Question Asus service center denying warranty

    Good point but what if they told me that first you have detach motherboard from laptop and tried heat gun on it? He told this thing during previous conversation which totally seems ridiculous to me but he was trying to make his point anyway. I really don't know how ASUS is taking care of after...
  6. Skc7622

    Question Asus service center denying warranty

    I will be going to service center today and speaking to service center guys yesterday they mailed me pictures and reason why they are not repairing it. Yes it looks whole motherboard gets damaged as its not booting up and it appears the region which houses graphic card gets burned. Previously...
  7. Skc7622

    Question Asus service center denying warranty

    Alright Bro. But I have told the truth, Why should I attempt repairing a brand new laptop? Why should anybody if it's already covered? Today I am going to counter their points can you advice me what I can do to convince them? I am still trying to figure out what happened to this machine and why...
  8. Skc7622

    Question Asus service center denying warranty

    Hi bro thanks for reverting back. No I don't have any power surge or lighting strike as you mentioned in your comment. But when booting after first time till it was working, I found that whole keyboard was lit up and warming without boot up and even hard shut down (Pressing power key for few...
  9. Skc7622

    Question Asus service center denying warranty

    Hi folks, To cut a long story short my laptop fx505dy was not booting up and I can feel it's getting hotter middle of the keyboard. After 2 months (Due to lockdown? I get to service center and they denied my warranty saying it's CID (Consumer Induced Damaged) and somebody used heat gun (don't...