Recent content by smallstuff7

My friend unknowingly got a "new" phone from metropcs that was actually pre-owned with some kind of password. He uses the phone but use is limited by the old password. I suggested he have a factory reset done at a company store (rather than an authorized retail). That wipes it clean, of...

MetroPCS authorized dealer sold pre-owned phone w/secret password. Can I backup my stuff on phone before asking an official corporate MetroPCS rep employ factory reset or does that bring in the previous owner's secret password as well as my stuff?