Recent content by Telescopist

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    Question Bluetooth Devices not recognized

    Yes. One thing that irritates me is when someone seeks help, people respond, and then you never hear anything back about what happened! So... Finally after what seemed like an inordinately long time @(3.5) hours the Dell XPS 13 reset. I went through the initial motions of activating it. Then I...
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    Question Bluetooth Devices not recognized

    Okay. Thanks for the comments. I'll just add that I've been on the line with Dell Support for over 2.5 hours. She tried I'll hand it to her. She updated some drivers, a firmware update, a bios update, and maybe a few other things - it's all a blur at this point in time. I'll add as well there...
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    Question Bluetooth Devices not recognized

    Hello everyone, Just received a Dell XPS-13 (9370). When I go to 'Bluetooth and other devices'/'Add Bluetooth or other device', the laptop does not recognize any devices such as a mouse, speaker, etc. The only way I can get the mouse (for example) to work is if I attach a USB Type C to USB 3.1...