Recent content by uccvlc

That's great! See, you are not quite the novice you thought you were! LOL! I would definitely recommend the owner have some malware/adware/spyware detection software installed if they haven't already.

Will the computer allow you to boot from a usb drive? If so, go to www.malwarebytes.com and download a free version on the usb drive and run a full scan on the infected computer. I would also download avast and run it after I ran malwarebytes on the computer.

Sounds like you have your pictures there but your computer can't read them. Try downloading Gimp or Irfanview to view your pics. Maybe the computer translated it to a 'tif' file. Gimp or Irfanview should ask you if you want to save this as a tif file and you tell it yes. As far as losing...

Please let me know if this fixes your problem or not.

In reading up on bitdefender, the new bitdefender internet security 2015 includes profiles namely-work profile, movie profile and gaming profile. Every profile maintains its properties and tasks when activated, just go to Bitdefender Internet Security 2015>Tools>Profiles>there you'll see three...

When you say 'no signs of an install anywhere', does that mean you have gone to your control panel and looked at all the programs installed on your computer?