Recent content by wugooey

ok, the reset option didn't work either. but the funny thing, when I clicked exit and continue to windows 10 in the troubleshoot area, this time the laptop automatically started to scan and repair the hard drive. after that, it loaded into windows. so problem must be some corrupt hard drive...

yes, there are some photos I haven't backed up. I was able to get to the troubleshoot menu. the Refresh option didn't work, it says there was a problem. the Reset option might work, but in this case, will I have to pull out the hard drive to save those files?

Sorry, I clicked on the down arrow by mistake, didn't know if was for voted down. This happened a while later, it was an upgrade.

I have this laptop 11 month old. Just recently upgraded to Windows 10. it won't boot into windows. when I press the power button, the LEDs light up and fans start. then the ACER logo comes up the screen, but then the screens turns dark, a few seconds later, it turns bright, then dark again. it...