CD/DVD drive

I have a Toshiba Satellite C55D-B5310 computer and it is not allowing me to open up CDs or DVDs to watch movies or look at pictures. tsstcorp cddvdw su-208fb driver this is what is not working. I have done everything you can think of. I have uninstalled and reinstalled the device, I have updated...

The disk drive won't open. I have opened it before and wathed a DVD on it but it took a while to open. I have been pushing the button on my disk drive trying to open it for the last week or so but it won't open