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To provide some background on the situation: We have approximately 400-500 HP Stream 11 (1st gen) Pro devices We’ve contacted HP many times about the issue We’ve spent close to a year working on this issue on our own We are an HP certified repair center, and have access to replacement parts We...

Hi there! So I recently purchased a new Asus Laptop, model number N550JK. It's an incredible laptop, the display is great, the power, the speed, the touchpad and the looks. However when I bought the laptop, I put in my own SSD and reinstalled windows 8.1. When I did that, I also installed the...