triton

I just bought the triton headphones for the Xbox one and at first they worked perfectly fine but now they have a super low volume even with everything at max, I know it's a problem with the headphone because I tried my apple headphones and they are 5x more loud then my triton $60 headphes. If...

help! the gaming sound of my ax 180 comes from both ears but the voice sound only comes from the right?? how I fix that and on the computer everything comes only from the right ear and as soon as I put it on xbox/pc2 thats away but he sees no microphone and no headset! plz help!