won't restart

Forum discussion tagged with won't restart.
  1. C

    HP Windows 10 Reset to Factory Settings Now Won't Come On

    I have a new HP laptop I am going to return so went through the steps to reset it to factory settings so my personal information is not on it and the items I had installed would be deleted. I chose to remove all personal information, apps & settings as I was told I should do. It took quite a...