My work laptop has always had poorer WiFi signals since I started working from home than any other device used on our network, but it keeps getting worse. My work’s IT manager has been no help.
Started with slower speed tests than anything else, including others’ work laptops running under same conditions. This week, my connection got worse. I tried connecting via Ethernet and it worked fabulously, like speeds of 350 mbps +. But, now I can’t connect via WiFi at all to my main network (home1). We have a second one that extends signal upstairs under another network name (home2). I can connect to home2 just fine and thru Ethernet, but even after restarts of the laptop, forgetting the network and reconnecting it, no updates to WiFi card needed (ac 8725), tried pinging on the command prompt and it worked just fine, and I’m still unable to connect to that home1 network, but even though I’m 1 ft away from it, and a whole floor away from home2.
I need to connect to home1 as my work space is not in range for home2, which is why this is an issue.
I need serious help, this is driving me insane, especially with no support from my work’s IT manager.
Also, I’m no IT expert so bear with me, I’ll need walk throughs, lol.
Started with slower speed tests than anything else, including others’ work laptops running under same conditions. This week, my connection got worse. I tried connecting via Ethernet and it worked fabulously, like speeds of 350 mbps +. But, now I can’t connect via WiFi at all to my main network (home1). We have a second one that extends signal upstairs under another network name (home2). I can connect to home2 just fine and thru Ethernet, but even after restarts of the laptop, forgetting the network and reconnecting it, no updates to WiFi card needed (ac 8725), tried pinging on the command prompt and it worked just fine, and I’m still unable to connect to that home1 network, but even though I’m 1 ft away from it, and a whole floor away from home2.
I need to connect to home1 as my work space is not in range for home2, which is why this is an issue.
I need serious help, this is driving me insane, especially with no support from my work’s IT manager.
Also, I’m no IT expert so bear with me, I’ll need walk throughs, lol.
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