Acer S7 392 "No Bootable Device"

[gbakeriv]

Hey guys,

I've got an S7-392 that's been causing some problems with me this year. Now, while I was just on pandora internet radio my windows 8.1 machine pulled up the "🙁 your computer has run into an issue is needs to report data etc. etc." screen, was stuck at 0% and then rebooted into this screen that tells me there is no bootable device/it may have failed. I've tried going into the bios; the hard drive is listed. Changing to legacy mode also did not solve anything.

My bios is a bit outdated though, and the website states that updating it will fix bootable device errors...is there anyway I can update the bios with my machine in this bricked state?

Otherwise, Acer is trying to get me to send my laptop out again for another 2 week absence and at my personal cost (when I was getting it checked out previously for bizarre markings on the display, it ran me something absurd, like 80 bucks to ship it with insurance. I'm not doing this twice in a year), As a college student this is really something I cant afford, time or money wise!

The forum is always super helpful and I appreciate any time given here!

Hal

 

[Phillip Corcoran]

Just because a hard drive is shown in the BIOS doesn't mean it hasn't failed. The BIOS can only detect that the drive is connected up properly and isn't actually "dead" power-wise, but the read/write mechanism could still be damaged, for example.

Test the drive with the drive manufacturer's diagnostic CD which you can make from a CD Image, then boot your Acer from that CD. You can use Seagate SeaTools for DOS to test any hard drive. The CD image is here: http/www.seagate.com/gb/en/support/downloads/item/seatools-dos-master/

Create the CD from the CD Image by using ImgBurn: http/filehippo.com/download_imgburn

 

[gbakeriv]

Just because a hard drive is shown in the BIOS doesn't mean it hasn't failed. The BIOS can only detect that the drive is connected up properly and isn't actually "dead" power-wise, but the read/write mechanism could still be damaged, for example.

Test the drive with the drive manufacturer's diagnostic CD which you can make from a CD Image, then boot your Acer from that CD. You can use Seagate SeaTools for DOS to test any hard drive. The CD image is here: http/www.seagate.com/gb/en/support/downloads/item/seatools-dos-master/

Create the CD from the CD Image by using ImgBurn: http/filehippo.com/download_imgburn

Will try tonight Phillip, thanks for your help! I'll get back to this soon

 

[blacksheep10]

So...how that ended plz??
I have the same issue...

 

[kaicarver]

I had this problem and the instructions below from Acer UK helped me, so happy!

I actually only had to do step 1 as I recall. It rebooted almost instantly and all was well again.

Note: to press F2 on my Aspire you have to press the Fn key and F2, not sure if that's necessary at boot time.

Use the following steps to synchronize the tables of the SSD:

1. Restart the system. As soon as the first logo screen appears, immediately press the F2 key, or the DEL key if you have a desktop, to enter the BIOS.
2. Leave the system running for approximately 15 minutes.
3. After 15 minutes, arrow over to the Exit menu and then select Exit Saving Changes and press Enter.
Note: Do not use the power button to exit the CMOS.
4. Press Enter again to save changes and exit.

http/acer--uk.custhelp.com/app/answers/detail/a_id/26669/~/error-message-%E2%80%9Cno-bootable-device----please-restart-system%E2%80%9D