Acer TimelineX 4830tg randomly shut off and won't turn back on?

jarujaru

Honorable
Apr 7, 2013
3
0
10,510
My laptop was not plugged in and i was just surfing around on social media sites when my computer complete just shut off. No noise nothing. When I tried to turn it back on the backlight on the power button would flash one time and then nothing would happen. I tried plugging it in thinking it was out of battery, but the battery indicator was blue meaning full and nothing happened when I tried turning it on as well. Has anyone else had this problem before? I'm guessing the last resort is to send it back to acer, but its my last month of the semester for college and I NEED my laptop. Any help would be appreciated.
 
Hi :)

Assuming it starts again... go into BIOS and check temps in there....

You were not using it on a soft surface like a cushion or carpet and blocking the underside air vents were you by any chance ?

All the best Brett :)
 

jarujaru

Honorable
Apr 7, 2013
3
0
10,510


Unfortunately I can't say that I wasn't using it on a soft surface. I was lying down with it on my chest as I was browsing it.

 

Hi :)

Hehe...now you know the answer lol

All the best Brett :)

 

jarujaru

Honorable
Apr 7, 2013
3
0
10,510

So since it overheated i presume, The only thing I can do is send it back in..?
 


Hi :)

Yes , RMA it and don't mention your chest lol...

All the best Brett :)