Acer TravelMate B117 not turning on

Jul 8, 2018
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I have a B117 for 19 months. Recently, I tried to turn on the laptop but nothing happens. It appears to be charging when I plug in the laptop put it still doesn't turn on. How can I fix this problem? I don't want to pull this laptop apart.
 
Sep 18, 2018
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If your computer will not power on or your battery is behaving abnormally, try resetting the battery using the pinhole reset button. This process will temporarily disconnect and then reconnect the internal battery.


1. Unplug AC power adapter.
2. Locate the battery reset pinhole on the bottom of the computer.
3. Insert a small paperclip in the battery reset pinhole. Hold the reset button for 4 seconds.
4. Let the computer sit for 5 minutes with no power.
5. Connect the AC adapter and power on the system
https://us.answers.acer.com/app/answers/detail/a_id/34843/~/acer-internal-battery-reset


 
NOTE: Yes, I know some batteries are not so easy to get to, on some devices. However, it should be removable/replaceable. Unless it is under warranty, then you should contact the manufacturer first.


Try the following and see if it will turn on...

1. Unplug your charger cord.
2. Remove the battery.
3. Press and hold the "Power" button for 30 seconds.
4. Now plug back in the power/charger cord.
5. Now put the battery back in.

If this doesn't help, then test the power cord to see if it is good. Either try your cord in another device, or try another devices cord in your laptop. You may also want to try charging it when the device is off, rather than on. If it works then, the cord is probably the issue.

Should that not be the problem, then check the battery to see if it needs replacing.

If you do not feel comfortable doing this yourself, then I would try a local tech.
 
Jul 8, 2018
3
0
10
0


I actually got a B117M. And the battery cannot be removed. That didn't work.
 
Sep 18, 2018
1
0
20
1
If your computer will not power on or your battery is behaving abnormally, try resetting the battery using the pinhole reset button. This process will temporarily disconnect and then reconnect the internal battery.


1. Unplug AC power adapter.
2. Locate the battery reset pinhole on the bottom of the computer.
3. Insert a small paperclip in the battery reset pinhole. Hold the reset button for 4 seconds.
4. Let the computer sit for 5 minutes with no power.
5. Connect the AC adapter and power on the system
https://us.answers.acer.com/app/answers/detail/a_id/34843/~/acer-internal-battery-reset


 
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